Unfortunately, being a very small growing business, we do not have a shop as of yet but this is something that we’re actively working on. You can purchase our products via our website www.cannahigh.com.au – we ship Australia wide J
Frequently Asked Questions – FAQ
We ship Australia-wide to all residential and business addresses, PO Boxes and parcel lockers. We usually use Australia Post via domestic letter, as well as Standard and Express shipping. We also use services such as Transdirect, TNT etc.
We also ship internationally via our ETSY STORE: https://www.etsy.com/au/shop/CannaHigh
Please note: Canna High Australia is not responsible for items purchased that don’t comply with your country’s or state’s laws and regulations. All our transactions are conducted in the Australian Capital Territory (ACT). You assume full responsibility and release us from any liability in relation to where your purchases are shipped. You must be over the age of 18 years to purchase from Canna High Australia. We encourage those users under the age of 18 to exit this website immediately. We sell to customers in the Australian Capital Territory only. Each Australian state and territory has its own laws regarding the use and ownership of some smoking products. It is the customer’s responsibility to adhere to their local laws. Canna High Australia is not responsible for customer’s contravening these laws. By purchasing a smoking product from this site you agree that it will only be used for legal purposes.
Yes! Our Canna High team endeavours to send out packages on the same day or within 24 hours of receiving the order. Orders received before 12pm on business days (Monday – Friday) will be packed and dispatched to the relevant carrier that same day.
Note: Same-day dispatch/shipping does not include weekends and public holidays.
If you opted for our more affordable shipping option via domestic letter, we will not be able to send you tracking details. However if you opt for standard or express shipping, you will receive tracking updates via Australia Post. Feel free to email or reach out to us if you have any questions about your package.
All our parcels and packages are extremely discreet. No information regarding the contents or Canna High Australia is visible on the outside of the box, package or envelope. We understand everyone’s circumstances are different and privacy is key hence we place a strong importance on keeping our packaging plain, simple and as discreet as possible. You can safely have our parcels delivered to home or office as there will be no indication of the contents inside.
Yes! But only via our Etsy as we are unable to collect payments. Please visit our Etsy for more information and ordering details: https://www.etsy.com/au/shop/CannaHigh
Note: Canna High Australia is not responsible for items purchased that don’t comply with your country’s or state’s laws and regulations
We try to dispatch all orders within 24 hours of receiving purchase order as well as confirmation of payment.
- Domestic Letter (usually up to 7 days)
- Standard (2 – 7 days)
- Express (1 – 3 days)
Note: We are unable to guarantee delivery times and the above are estimates. Delivery time depends on your location and shipping option. However, your package should arrive usually between 1 – 10 business days from the date of payment. Shipping times may be impacted by weekends and public holidays.
It’s very difficult for us to amend and change your address if the order has already been dispatched. If your delivery address is incorrect, please try and contact us immediately. If we have not dispatched your order, we may be able to change it. However, once your order is dispatched, your address cannot be changed by us, the postal service or you. We have to wait until your order returns to us before we can reship. This may incur an additional shipping fee.
Unfortunately, the majority of banks and payment processing companies deem us as ‘high-risk’ and hence why the majority of Australian 420 businesses are only able to accept direct bank transfer unless they pay exorbitant fees to be able to collect credit card payments. As soon as this changes, we will certainly look into alternative payment options to make it easier and more efficient for customers to purchase.
PAYITLATER has allegedly scammed hundreds of small businesses within Australia and sadly Canna High was one of them. We have removed their services from our website and recommend that no other business, shop or customers use their services. Read more:
https://www.smartcompany.com.au/business-advice/legal/pay-it-later-bnpl-wind-up-report/
Canna High is your premier Australian-owned vendor for niche and exclusive smoking accessories and products. Founded in 2020, Canna High is a female-directed company that aims to shed the stigma by empowering women and normalising the use of cannabis. Renowned for our first-class filter range which are specifically designed to filter for taste, odor and toxins providing you with a cleaner, smoother and tastier experience. We are devoted to bringing you the highest quality of products which have all been thoroughly tested and handpicked by our dedicated team.
- Discreet and tasteful packaging with no business name
- Same-day dispatch for orders made before 12pm (Monday – Friday) – orders usually processed and posted within 24 hours.
- Female directed and Australian owned
- Products are hand-picked and thoroughly tested by our dedicated team
- Niche and exclusive product ranges distributed by Canna High
- Discount codes and reward programs for our loyal customers
- Great reputation and best customer service
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Unfortunately, we currently only operate online at the moment via our website www.cannahigh.com.au and our ETSY STORE: https://www.etsy.com/au/shop/CannaHigh
We ship Australia-wide to all residential and business addresses, PO Boxes and parcel lockers. We usually use Australia Post via domestic letter, as well as Standard and Express shipping. We also use services such as Transdirect, TNT etc.
We also ship internationally via our ETSY STORE: https://www.etsy.com/au/shop/CannaHigh
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Yes we do! Send our team an email cannahighau@gmail.com and we will get back to you
Contact us at wholesale@glassbongs.com for more information.
